At Azalea, we place a high priority on safeguarding your privacy and ensuring the security of your personal information. Our commitment to protecting your data is unwavering. We believe it is vital for you to fully comprehend the information collected during your online shopping experience and how it is utilized. If you have any inquiries or concerns regarding our Privacy and Security policies, please don't hesitate to reach out to us.
What Information We Collect from Customers:
In our unwavering commitment to your privacy, we may gather both personally identifiable and non-personally identifiable information about you. Personally identifiable information encompasses details such as your name, address, phone number, email, and credit card information. This data is collected to facilitate order fulfillment. You are required to select a password when creating an account, placing an order, and accessing your information. Safeguarding the security of your login details is your responsibility. Non-personally identifiable information includes your IP address and your browsing patterns on our website. We may collect this information to identify general shopping and navigation patterns, enabling us to enhance your overall experience.
Why Registration Is Required for Checkout:
Registering once with Azalea online streamlines order fulfillment and expedites your future shopping endeavors. During the registration process, you provide the personally identifiable information mentioned earlier (name, address, email, and phone number). Upon your return to Azalea online, simply enter your email and password, and the remaining information will be retrieved from our database, including items previously added to your shopping cart, facilitating a speedy checkout process.
How Your Personal Information Is Utilized:
Your email and address may be used to send emails or newsletters that inform you about special offers, product updates, and other site-related information. If, at any time, you wish to stop receiving these updates, you can opt-out. Furthermore, if you receive promotions, discounts, etc., via postal mail and wish to be removed from the mailing list, simply contact us via email info@azaleapro.au or phone at 0405199000. We reserve the right to disclose your personally identifiable information as required by law or when we believe disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process served on our website. We guarantee that we will never rent, sell, share, or in any way make any aspect of your information accessible to any third parties or vendors.
How to Manage Your Information Online:
At Azalea, you have complete control over your personal information. We have implemented a feature called "My Account" that allows you to access and update your information. If your personally identifiable information changes or if you would like to cancel your account, you can do so by contacting us through telephone, fax, email, or postal mail.
How We Ensure the Security of Your Credit Card Information:
The security of your personal information is of utmost importance to us. When you enter sensitive information on our order forms, we encrypt it using Secure Socket Layer technology (SSL). You can verify this by clicking on the Secure Site logo displayed on our site. Your encrypted information is transmitted through a gateway to our merchant service, which verifies your information and processes your charges. Your card details are handled by our payment agents MYOB (M-Powered Services), a leading card transaction company with fully secure servers. We do not store your credit card number on our server, and once it is processed, we do not have access to that information. We adhere to industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Nevertheless, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
Contacting Us About Privacy:
Should you have any questions regarding this privacy statement, the practices of our website, or your interactions with our site, please direct your inquiries to the Azalea site coordinator by emailing info@azaleapro.au. Any updates or modifications to our privacy policy will be posted on this page of our website. We reserve the right to amend this Privacy & Security statement as needed, so please review it periodically.