Processing Days and Holiday Season:

Please be aware that processing days may be extended during the holiday season.

Delivery Service:

Deliveries are facilitated using Australia Post, and it's important to note that all orders are trackable.

Overseas Deliveries:

For overseas deliveries, the cost of carriage is calculated based on weight and country. This variable cost will be displayed before confirming your order.

Delivery Time Guidelines:

Azalea makes every effort to ensure prompt delivery. The general guidelines are as follows:

• Australia-wide: Please allow 1 to 3 working days for order processing.
• Delivery times vary according to destinations around Australia.

Additional Shipping Charge:

Buyers are responsible for an additional shipping charge of $15 if the item is being shipped a second time due to an incorrect original address provided.

External Factors:

Deliveries are subject to Australia Post or Courier operations and may be influenced by seasonal variations and adverse weather conditions.

Order Updates:

For any updates on your delivery, log into your account. If you haven't received your order within the specified timeframe, don't hesitate to contact us at info@azaleapro.au.

Customer Service:

Feel free to contact Customer Services at Azalea for further information or assistance. You can reach us via info@azaleapro.au or Tel: 0431000911.